Terms and Conditions
Effective Date: 01 January 2020
Last Updated: 19 May 2026
Welcome to Lucknow Wala Catering (“Company”, “we”, “our”, “us”). By accessing or using our website https://lucknowalacatering.com and services, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. Services
Lucknow Wala Catering provides catering and event-related services including but not limited to:
Wedding Catering
Engagement & Reception Catering
Birthday & Anniversary Catering
Corporate Event Catering
Live Counters & Buffet Services
Event Support Services
Customized Catering Solutions
Service availability may vary depending on date, location, guest count and requirements.
2. Booking & Confirmation
Booking confirmation is subject to availability.
A booking shall be considered confirmed only after advance payment or written confirmation from both parties.
Event dates are reserved only upon confirmation.
Last-minute bookings may incur additional charges.
3. Pricing & Payments
Prices shared through quotations are subject to change until final confirmation.
Advance payment may be required before execution.
Remaining balance must be paid as per agreed terms.
Additional guest count, menu changes or service additions may result in extra charges.
4. Cancellation & Refund Policy
Cancellation terms:
Cancellation before agreed timeline may qualify for partial refund (if applicable).
Advance payments used for preparation, procurement or reservations may be non-refundable.
Refund decisions remain subject to management approval.
5. Client Responsibilities
Clients agree to provide accurate information regarding:
Event date
Venue details
Guest count
Menu preferences
Required services
Incorrect information may affect service quality and pricing.
6. Changes in Event Details
Any changes in:
Guest count
Venue
Timing
Menu
Additional requirements
must be communicated in advance.
Late changes may incur additional charges.
7. Food Quality & Service
We strive to provide quality food, hygiene and professional service. However, satisfaction may vary based on personal preferences and circumstances beyond our control.
8. Force Majeure
Lucknow Wala Catering shall not be held liable for delays or failure caused by:
Natural disasters
Government restrictions
Weather conditions
Strikes
Emergencies
Circumstances beyond reasonable control
9. Website Usage
Users agree not to:
Misuse website content
Attempt unauthorized access
Copy, reproduce or distribute website materials without permission
10. Intellectual Property
All logos, content, images, branding and website materials belong to Lucknow Wala Catering and may not be copied without written consent.
11. Third-Party Links
Our website may contain external links. We are not responsible for content or policies of third-party websites.
12. Limitation of Liability
Lucknow Wala Catering shall not be liable for indirect losses, incidental damages or delays arising from circumstances beyond reasonable control.
13. Privacy
Information submitted through forms, calls or enquiries shall be handled according to our Privacy Policy.
14. Governing Law
These Terms & Conditions shall be governed under the laws of India. Any disputes shall fall under the jurisdiction of courts in Lucknow, Uttar Pradesh.
15. Contact Information
Lucknow Wala Catering
📍 Sector 10 Main Rd, Indira Nagar, Lucknow, Uttar Pradesh 226016
📞 7905741041
📞 7379783173
🌐 https://lucknowalacatering.com
By using our website or services, you acknowledge that you have read and agreed to these Terms & Conditions.